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Coast Professional, Inc.

Coast Professional, Inc.
Categories

Professional Services

About Us

Coast Professional, Inc. is an accounts receivable management and contact center company, dedicated to the respectful and ethical communication with consumers. Coast provides professional services to hundreds of campus-based colleges, universities, and government clients. Coast is a seven-time honoree on the Inc. 5000 list for America’s Fastest-Growing Private Companies provided by Inc. Magazine and in 2020, was recognized for the fifth time as one of the “Best Places to Work In Collections” by insideARM.com and Best Companies Group. Since 1976, Coast has worked closely with clients to increase recoveries by assisting consumers in resolving their financial obligations. Coast’s success is exemplified by exceptional recoveries, superior service, and dedication to the highest levels of compliance. More information about Coast can be found at www.coastprofessional.com.

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Jobs

Database Administrator
Category: Information Technology
The Database Administrator position provides the technical expertise and leadership required for the creation, integrity, stability and security of Coasts' databases from concept to deployment. Responsibilities include: establishment of flexible data stores, performance tuning and query optimization, collaborating with application teams on system design and sizing, ensuring that systems meet ...read more
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
HR Manager
Category: Human Resources
The HR Manager is responsible for supporting the company objectives in the following areas:  recruitment, compensation, benefits, employee engagement, retention, professional development and diversity.   Provides coaching and conflict resolution to managers and employees, tracking trends and working with other members of the HR team to make recommendations for improvements, staffing needs, ...read more
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
Operational Analyst II
Category: Administrative, Support & Clerical
Job Summary      This position assists with long range planning and on-going analysis of real time performance and the determination of alternative plans when necessary.   Job Duties and Responsibilities Level II in addition to Level I Responsibilities:Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overall business and/or unit. Develops ...read more
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
Customer Service Representative
Category: Customer Services
This Customer Service Representative (CSR) works under close supervision and follows specific procedures and detailed instructions in handling incoming and outgoing calls. The CSR will complete all data entry while actively communicating with the customer. Reviews input/output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains production ...read more
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
Network Security Engineer
Category: Information Technology
Member of Systems Engineering team that participates in the planning, forecasting, implementation, and identification of resource requirements for network systems of high complexity. Assists with designs and establishing corporate standards, develops and implements network enhancements and makes recommendations for improvements. Leads implementation of approved network architecture and designs
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
IT System Support I
Category: Information Technology
Job Summary       The IT system support position is responsible for assisting with technical support of desktop computers, applications, related technology, daily system maintenance, installation and testing of new equipment and software and timely resolution of user issues.  Job Duties and ResponsibilitiesCommunication and support for end usersFollow standard processes and proceduresIdentify ...read more
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
HR Generalist
Category: Information Technology
Job Summary      The Human Resource Generalist is responsible for performing HR-related duties on a professional level to support all employees in the designated office. This position carries out responsibilities in the functional areas of benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action ...read more
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
HR Manager
Category: Human Resources
The HR Manager is responsible for supporting the company objectives in the following areas:  recruitment, compensation, benefits, employee engagement, retention, professional development and diversity.   Provides coaching and conflict resolution to managers and employees, tracking trends and working with other members of the HR team to make recommendations for improvements, staffing needs, ...read more
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
Database Administrator
Category: Information Technology
The Database Administrator position provides the technical expertise and leadership required for the creation, integrity, stability and security of Coasts' databases from concept to deployment. Responsibilities include: establishment of flexible data stores, performance tuning and query optimization, collaborating with application teams on system design and sizing, ensuring that systems meet ...read more
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
Marketing Specialist
Category: Marketing
The Marketing Specialist is responsible for the maintaining and implementation of branding and digital engagement initiatives across Coast’s business lines and internal communications.
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
HR Director of Talent / Compliance
Category: Human Resources
The HR Director of Talent & Compliance is responsible for directing the strategic and day-to-day functions and activities of the human resources department in accordance with company policies to include, but not limited to: talent management, client requirements, affirmative action compliance & diversity as well as oversight of all leave requests and accommodations requiring specialized ...read more
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074
VP of Human Resources
Category: Human Resources
The VP of Human Resources promotes and implements human resource values by planning and managing human resources programs; directing all of the people functions of Coast in accordance with the policies and practices of Coast, society and the laws, regulations and administrative rulings of governmental organizations and other regulatory and advisory authorities and organizations. The VP of Human ...read more
Contact:
Phone:(585) 991-5200
Fax:(866) 424-7074

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